SHIPPING POLICY

At ORT1Z, we strive to provide our customers with a seamless and efficient shopping experience. As part of our commitment to customer satisfaction, we have implemented a comprehensive shipping policy to ensure that your orders are delivered in a timely manner.

Standard shipping 

Sweden 2-3 business days

Europe 5-12 business days (There may be delays due to customs)

International 6-15 business days (There may be delays due to customs)

Delivery Timeframe:

Our standard shipping timeframe is typically between 4 to 12 business days. Please note that this timeframe may vary depending on factors such as your location and any unforeseen circumstances that may arise during the shipping process. Rest assured, we work diligently to minimize any delays and get your order to you as quickly as possible.

Shipping Methods:

We partner with reliable shipping carriers to ensure the safe and efficient delivery of your purchases. The specific shipping method used for your order will depend on various factors, including the size and weight of the package, as well as the destination. We will select the most appropriate shipping method to ensure that your order reaches you in optimal condition.

Returns:

• We accept returns within 30 days of the purchase date.
• To be eligible for a return, the item must be unused and in the same condition that you received it.

Tracking Your Order:

Once your order has been shipped, we will provide you with a tracking number. This will allow you to monitor the progress of your package and have a clear understanding of its estimated delivery date. Simply enter the tracking number on our website or the carrier's website to access real-time updates on the whereabouts of your order.

Shipping Costs:

Shipping costs will be calculated and displayed at the checkout page. The exact amount will depend on various factors, including the weight and dimensions of the package, as well as the shipping destination. We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your order.

International Shipping:

We are proud to offer international shipping to customers around the world. However, please note that international orders may be subject to additional customs fees, taxes, or duties imposed by the destination country. These charges are beyond our control and are the responsibility of the customer. We recommend checking with your local customs office for more information on any potential fees that may apply to your order.

Order Processing Time:

Before your order is shipped, please allow for a processing time of 1 to 3 business days. During this time, our dedicated team will carefully prepare and pack your items to ensure they are ready for shipment.

Address Accuracy:

It is crucial to provide accurate and complete shipping information when placing your order. We cannot be held responsible for any delays or delivery issues resulting from incorrect or incomplete addresses. Please double-check your shipping details before finalizing your purchase.

Should you have any further questions or concerns regarding our shipping policy, please do not hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience with ORT1Z is nothing short of exceptional.